Job Description
To support the management team and care team to ensure the home provides and maintains the highest levels of care and service in accordance with the companies mission, vision, policies and procedures.
Your primary responsibility is to assist and provide guidance to the care team in delivering a high standard of care to the Homes residents; promoting each person’s dignity and individual needs at all times.
You will take a proactive stance in personal development working to achieve care qualifications, whilst furthering your knowledge and enhancing your skills, in line with organisational requirements and essential standards.
To carry out assessment of prospective Residents. To write assessment reports on Resident needs resulting from visits. To match the Home resources to Resident needs.
To whom responsible:
· Care Director
· Support Manager
· Registered Home Manager
· Deputy Manager
Main Duties & Responsibilities:
To ensure person centered care plans are established, renewed, maintained and implemented for all residents.
To ensure that Resident’s needs are fully met within the Company’s Equal
Opportunities policy.
To assist with the full induction of new staff, to be completed within six weeks of their start date.
To work with other professional colleagues to ensure the Residents best interests are identified and plans established to meet them.
To work with the Support Manager and Registered Home Manager to ensure all required Standards are met. When audited and inspected, identify correct actions, and ensure that these are dealt with and closed out within the time frame set by the Support Manager.
To complete supervisions as required, identifying training needs, and be able to raise issues with care staff if their performance is not up to standard in a calm professional manner.
To administer, order and receive either daily or monthly medication in line with the medication procedure. To ensure that all storage of medication is correct and documentation is in place ready for audit inspection.
Carry out shift start and end “handover” where you will be required to keep all lines of communication up to date, and as informative as possible, while at the same time respecting the resident’s privacy, dignity and confidentiality.
To allocate staff throughout the day to ensure that the workload is shared equally and fairly among the staff and take an active role in ensuring that all care staff work together as a team.
To be involved and adjudicate in staff disciplinary procedures.
To manage personal allowances and the homes petty cash daily and that the relevant paperwork is completed.
To liaise with the CQC and comply where appropriate with such requirements.
To ensure fire drills and fire testing are carried out and recorded.
To attend meetings of the home management team.
To act as a positive role model at all times.
You will support the management by attending reviews and liaise with relatives and professionals.
Maintain confidentiality.
General house keeping duties, maintaining the home and residents personal rooms to a high standard of cleanliness. To ensure laundry and the ironing of clothes. Vacuuming / mopping of communal areas, dining room, lounge, laundry room.
To carry out responsibilities under Health and safety Act 1974
Adhere to all the organisational and homes policies and procedures.
To complete all relevant paper work in accordance with company policy and procedure.
Enter actively in to supervision and appraisals.
To behave in a manner that reflects positively on the company at all times.
Adhere to the GSCC Codes of Practice.
You will be required to work flexibly on a Rota basis to meet the needs of the service, this includes sleep-ins, weekends, and Bank holidays.
To work in accordance with the company’s mobile phone and IT policies.
To work with the Support Manager and the Management team to monitor staff performance and absenteeism and work positively to maintain high standards of both.
To provide written reports as required.
To liaise effectively and appropriately with Care Director and Support Manager, Head Office and other relevant professional agencies.
To be available on a consultancy basis and to support the Home outside rota’d hours. To be responsible for the ‘on call’ rota for senior members of staff.
To ensure that individual needs of Residents are met on a day-to-day basis and that appropriate planning meetings (e.g. with GP’s, Care Managers, etc), Reviews are held for each Resident.
To ensure that Residents are enabled to make formal complaints in accordance with Company Policy.
To assist Residents in all aspects of personal care, including where appropriate, lifting, bathing, washing, dressing, and using the toilet and all other intimate personal care needs.
To maintain effective communication with residents and their representatives and involve them in all decisions about their care.
To build a rapport and actively be involved with resident’s family and friends and any outside community contracts.
To treat individuals with respect and encourage them to express their individuality.
To be flexible and responsive at all times to meet the changing needs of the residents.
Assist residents with physical activity, walking, sitting, hydrotherapy physio routines and position and movement of immobile residents in accordance with their person centered plan and the manual handling policy.
Assist residents to eat and drink and to prepare meals whilst being aware of nutritional needs and cultural requirements.
Keep accurate records of fluid and food intake and report any unexpected inability or desire to eat or drink.
Report immediately to line manager any changes to a resident’s condition.
To undertake a keyworker role and responsibilities.
Assist in identifying, supporting, and meeting the social and recreational needs of residents: swimming, theatre, horse riding, rebound therapy, creativity, walks, meals and evening events. The list is not exhaustive.
Also you will be required to support residents in achieving pursuits such as holidays, over night trips away from the homes environment and visits to family and friends.
Ability to work with the minimum of supervision using own initiative. Receive and carry out instructions from Senior staff.
Ability to cope with internal and external pressures.
To ensure that the Care Director and Support Manager is fully informed about the day to day running of the Home and specific needs and difficulties.
- Able to remain calm in emergencies and take appropriate action - Demonstrable leadership Qualities, good, clear & calm communication - Positive and enthusiastic attitude
| -confident meeting and greeting visitors and third parties |
- Practical Care Skills, good communication and interpersonal skills, strong & demonstrable team management skills - Full Driving Licence or to achieve a full driving license within 6 months of appointment
| - Makaton - Full Driving Licence - Car Owner |
- Must have held a senior carers post within a residential care setting preferably for at least 2 years
| - Logistical management experience - Have held a senior or managerial post within a residential settling preferably with experience of working with Learning Disabilities - |
- Good General Education. - NVQ 3 and be prepared to under take further managerial qualifications
| - Managerial qualification in care |
- Available for training - To be flexible - Honesty & Integrity - Respect peoples rights and dignity - To be in good physical health
|
Requirements
Essential Attributes:
Able to remain calm in emergencies and take appropriate action
Demonstrable leadership Qualities, good, clear & calm communication
Positive and enthusiastic attitude
Practical Care Skills, good communication and interpersonal skills, strong & demonstrable team management skills
Full Driving Licence or to achieve a full driving license within 6 months of appointment
Must have held a senior carers post within a residential care setting preferably for at least 2 years
Good General Education
NVQ 3 and be prepared to under take further managerial qualifications
Available for training
To be flexible
Honesty & Integrity
Respect peoples rights and dignity
To be in good physical health
Desirable Attributes:
Confident meeting and greeting visitors and third parties
Makaton
Full Driving Licence
Car Owner
Logistical management experience
Have held a senior or managerial post within a residential settling preferably with experience of working with Learning Disabilities
Managerial qualification in care
About the Company
Cream Care provides bespoke residential and supported living provision for those with a range of complex needs, primarily with a profound physical disability and / or learning difficulties. Whilst we do not provide registered nursing accommodation, we are able to support with a range of clinical needs such as the management of PEG’s, stoma care and complex physiotherapy interventions.
Since its creation in 2006, the aim of Cream Care has been to provide opportunity for development and growth, overcoming barriers in order to support people to realise their goals, wishes and aspirations.
We achieve this by putting the person at the centre of the planning process, working with them and their representatives to deliver the care and support that is right for them.
We recognise that we are privileged to be trusted enablers and advocates for people whose voices and choices are not always recognised.