Maintenance Support Worker

Job Title: Maintenance Support Worker

Department: Facilities & Maintenance

Reporting To: Maintenance Supervisor / Facilities Manager

Location: Various Care Homes within Cream Care

Job Type: Full-time Contract (40 hours)

Job Purpose:

To carry out general maintenance across Cream Care homes and other assigned projects, ensuring a safe, functional, and high-quality environment for residents, staff, and visitors. This role plays a key part in the smooth operation of the care homes by maintaining facilities, equipment, and grounds in good working order.

Key Responsibilities:

· Perform general maintenance and repair tasks as assigned via the maintenance management system. This includes (but is not limited to):

o General repairs and property maintenance

o Installation, repair, or upkeep of fixtures and fittings (within the scope of the role)

o Identifying and escalating issues requiring specialist contractors

o Monitoring and ensuring safety and maintenance of company vehicles, including booking for repairs, servicing, and MOTs

o Small-scale painting and decorating to maintain aesthetic and functional standards

o Ensuring gardens and grounds are maintained in a safe, accessible condition

· Proactively identify and respond to maintenance needs, both internally and externally, including grounds and garden areas.

· Conduct routine reviews of property and grounds condition, working closely with the Home Manager, Maintenance Supervisor, and Facilities Manager.

· Maintain accurate, up-to-date records of work completed, time spent, and issues identified within the organization's maintenance management system.

· Use company vehicles to collect parts, tools, or equipment as necessary to carry out tasks or support the care home's needs.

· Adhere to and promote health and safety standards in all work, in compliance with the Health and Safety at Work Act 1974.

· Undertake any required training to support safe and efficient performance of maintenance duties.

· Represent Cream Care in a professional and respectful manner, upholding confidentiality at all times.

· Follow all organisational policies and procedures.

· While not essential, familiarity with PUWER (Provision and Use of Work Equipment Regulations) and LOLER (Lifting Operations and Lifting Equipment Regulations) is desirable, particularly for assisting with mobility and lifting equipment maintenance.

· Promote and support the organisation’s values around equality, diversity, and inclusion.

· Undertake any other reasonable duties as directed by management.

Person Specification:

Essential:

· Basic knowledge and practical experience in general maintenance tasks

· Ability to work independently and use initiative

· Good communication and time management skills

· Full UK driving licence

· Basic understanding of health and safety practices

Desirable:

· Experience in a care or residential environment

· Knowledge of PUWER and LOLER

· Familiarity with maintenance management systems or software