Job Description
Night Support Worker
Join an Outstanding CQC Rated Care Service
We currently have a 3x nights per week position avaialble at our home in Torquay.
Do you believe kindness changes lives?
At Cream, kindness is more than a value — it is at the heart of everything we do. We are looking for compassionate, dedicated Night Support Workers to join our exceptional team delivering high-quality, person-centred care within our beautiful residential homes.
If you are caring, respectful, and committed to making a genuine difference to vulnerable children and adults with complex needs, we would love to hear from you.
Why Join Cream?
At Cream, our staff are highly valued and supported to thrive. We are proud of our strong reputation within the care community and our Outstanding and Good CQC ratings, achieved through teamwork, compassion, and excellence in care.
What We Offer:
Flexible family-friendly shift patterns
Full-time and part-time opportunities available
Competitive hourly rates:
£13.28 per hour (07:00 – 22:00)
£13.64 per hour (22:00 – 07:00)
6 weeks annual leave
Funded DBS check
Company pension scheme
Employee health benefit scheme including dental and optical support for you and your young family
Meals and snacks provided during shifts
Access to the Blue Light Discount Card
Full induction and Care Certificate training
Funded Diploma in Health & Social Care up to Level 5
Ongoing specialist training and career progression opportunities
Staff awards, recognition events, and celebrations
A supportive and welcoming team environment
About the Role
As a Night Support Worker, you will play a vital role in ensuring the safety, comfort, dignity, and wellbeing of the people we support throughout the night.
You will provide compassionate, person-centred care tailored to individual needs while promoting independence, communication, and emotional wellbeing.
Your Responsibilities Will Include:
Supporting individuals to settle comfortably for the night
Delivering personal care with dignity and respect
Following individual care plans and risk assessments
Monitoring wellbeing and responding promptly to needs throughout the night
Recording observations, interventions, and any changes in behaviour or health
Using specialist monitoring systems including epilepsy alarms, movement sensors, audio/video monitoring, and call systems
Assisting with meals, drinks, and overnight routines according to care guidelines
Working in line with Health & Safety regulations and company policies
Attending training, supervision, staff meetings, and development sessions
The People We Support
We support individuals with:
Profound and multiple learning disabilities
Physical disabilities
Complex healthcare needs
High levels of vulnerability
Our teams are specially trained to provide exceptional support that enables individuals to live fulfilling, safe, and meaningful lives.
We Are Looking For People Who Are:
Kind
Caring
Honest
Gentle
Friendly
Reliable
Passionate about making a difference
If this sounds like you, we would love to welcome you to our team.
Apply today and help us continue delivering beautiful care with kindness at its heart.
Job Types: Full-time, Part-time, Permanent
Benefits:
Casual dress
Company events
Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Requirements
Essential Attributes:
Polite
Empathetic
Friendly
Caring
Approachable
Reliable
Honest
Outgoing personality
Good sense of humour
To communicate and listen and relay correct information
To be able to work as part of a team and also use own initiative when lone working
Basic numeracy
Ability to communicate in written and spoken English
Able to work on a shift pattern, including early starts, late finishes, weekend and public holidays
Desirable Attributes:
Understanding and application of duties and responsibilities of a care role
Experience within a residential care setting, preferably learning disability
Care related qualification, e.g. NVQ in Health and Social Care
About the Company
Cream care primarily provides residential care homes, we also offer some supported living provisions; our services offer care and active support to people with complex needs. Our residents and tenants are people who may have a profound and multiple learning disability (PMLD); a severe learning disability with complexity of needs; a physical disability with cerebral palsy quadriplegia with some individuals able to direct their care and support.
We are set up to provide tasks which border on nursing care; we do not have dual registration and are not licenced to complete tasks which the local clinical guidance demands a nurse to be over seeing. We can manage gastronomy care, administration of medications (all routes), offer front of mouth suctioning, manage use of and delivery of oxygen and monitor SATs. In fact there are many clinical demands we are able to cover through obtaining the right training and with the support of specialists. We aim to offer support focused on individuals who share the need for bespoke care and practice.
Since its creation in 2006, the aim of Cream Care has been to provide opportunity for development and growth, overcoming barriers in order to support people to realise their goals, wishes and aspirations.
We achieve this by putting the person at the centre of the planning process, working with them and their representatives to deliver the care and support that is right for them.
We recognise that we are privileged to be trusted enablers and advocates for people whose voices and choices are not always recognised.